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Innovation & Technology

Managing E-Commerce Shows How AI Transforms Customer Service

How AI transformed our customer service from reactive to predictive—boosting accuracy, speed, and satisfaction while redefining customer expectations.

October 7, 2025

Speed Without Sacrifice: The New Era of AI-Powered Customer Service

Entrepreneurs’ Organization members explain how AI tools are enhancing, not replacing, the human touch in client relationships.

October 6, 2025

Why the Hype Around Gen AI Threatens Real-World Progress

AI hype promises full autonomy, but the real value lies in augmentation. Learn how pragmatic adoption can deliver lasting business results now.

August 27, 2025

After a Successful Exit, One Entrepreneur Embraces the Discomfort of Reinvention

Rather than slow down after selling her thriving biofuels business, EO San Diego’s Jennifer Case dove headfirst into a new AI venture and has leaned into the “pain” of launching a new startup.

August 21, 2025

How Entrepreneurs Can Prepare for Four Future AI Scenarios

An AI expert explores four possible AI futures by 2030 and shares specific strategies entrepreneurs can use to thrive in an AI-driven world.

August 13, 2025

How Entrepreneurs Can Balance Speed and Environmental Sustainability in Business Growth

Being mindful of your company’s impact on the environment does not mean surging costs and slow growth. Learn how one EO member has made sustainability a core value — and thrived.

August 4, 2025